Our customer support starts already at the design stage. Your UPCAST® line will be tailor-made to match your production needs and your building facilities. The installation of the equipment is straightforward with the help of a detailed set of instructions supplied by us. If required UPCAST OY can send its expert to supervise your installation work. We will familiarize your staff with the operation of the equipment and transfer the process know-how to them. Our experts participate and supervise the complete commissioning stage ensuring a smooth and timely start-up.
After start-up we maintain a quick-reaction customer support service to help you solve any equipment or process related problem in the shortest possible time. Our experts make visits especially to recently commissioned lines to observe and if necessary correct operational procedures.
UPCAST® Technical Team. At your service – continuously
If you have technical questions, please contact UPCAST® Technical Team. We are ready to assist you.
Ismo Rossi’s role as the Customer Service Manager involves looking after the upkeep of customer services, technical advice issues, follow-ups of spare parts sales and coordination of service visits.
+358 40 554 7293
+358 44 339 1986
+358 40 864 4167
+358 40 594 0733
+358 40 563 9361
+358 40 532 1048
+358 40 734 6486
+358 50 301 5568
Juan Carlos Bodington
+34 662 619 037