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Technical Service

UPCAST OY has a deep understanding of productions related challenges.

 

Our customer support starts already at the design stage. Your UPCAST® line will be tailor-made to match your production needs and your building facilities. The installation of the equipment is straightforward with the help of a detailed set of instructions supplied by us. If required UPCAST OY can send its expert to supervise your installation work. We will familiarize your staff with the operation of the equipment and transfer the process know-how to them. Our experts participate and supervise the complete commissioning stage ensuring a smooth and timely start-up.

After start-up we maintain a quick-reaction customer support service to help you solve any equipment or process related problem in the shortest possible time. Our experts make visits especially to recently commissioned lines to observe and if necessary correct operational procedures.

Ismo Rossi’s role as the Customer Service Manager involves looking after the upkeep of customer services, technical advice issues, follow-ups of spare parts sales and coordination of service visits.

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Ismo Rossi

Manager, Customer Service
Tel. +358 (0)207 577 439
Mob. +358 (0)40 554 7293
ismo.rossi@upcast.com

UPCAST® Technical Team
At your service - continuously

If you have technical questions, please contact UPCAST® Technical Team. We are ready to assist you.

Ismo Rossi  
ismo.rossi@upcast.com +358 40 554 7293
   
Tuomas Rajaviita  
tuomas.rajaviita@upcast.com +358 44 339 1986
   
Janne Hosio  
janne.hosio@upcast.com +358 40 864 4167
   
Ari Mätäsaho  
ari.matasaho@upcast.com +358 40 594 0733

 

Mika Anttila  
mika.anttila@upcast.com +358 40 563 9361
   
Juha Jaakola  
juha.jaakola@upcast.com +358 40 532 1048
   
Tomi Ruusulaakso  
tomi.ruusulaakso@upcast.com +358 40 734 6486
   
Tomi Jaakkola  
tomi.jaakkola@upcast.com +358 50 301 5568
   
Juan Carlos Bodington  
jc.bodington@upcast.com +34 662 619 037